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House Rules

We are your humble hosts sharing our home. We are not a hotel, so please be respectful and follow our policies – thank you.

 

  • Check-in: 4pm – 11pm

  • Checkout: 11am

  • Quiet Hours: 10pm-7am (Please be courteous of our neighbors)

  • Self check-in with smart lock (a code will be provided)

  • Our pad needs to be secured before you leave the building. To secure, pull door shut and touch the YALE button.

  • Occupancy Limit: 8, 6, or 4 individuals depending on location. If any more than this, written approval will need to be granted by hosts. If not granted, any number over 8 individuals will automatically be vacated for trespassing.

  • All adult guests must be declared on the reservation (full name and contact information). For any undeclared guests, there will be an additional charge of $40 per person per day and could still lead to the removal of the reservation if any undeclared guest are deemed unsuitable guests by the host. We reserve the right to refuse business to anyone.

  • No Pets

  • Reservations for guests, other than themselves, will not be honored. Guests who book for other individuals & those not on the reservation will be asked to leave without a refund.

  • NO SMOKING / tobacco use of any kind. (tobacco, chew, vaping, marijuana, etc)

  • No drugs or illegal activity of any kind. Reservation will be canceled, and guest asked to leave without a refund.

  • No drunken behavior.

  • No professional recording or video production inside of property without prior approval & liability release by host.

  • When entering our pad, please remove your shoes.

  • No eating in beds. Keep all food to kitchen/dining.

  • Wash all dishes after use.

  • Clean up all spills.

  • We provide consumables such as: coffee, tea, toiletries, etc. as well as amenities such as towels, linens, throw blankets, etc. These are for your use while in our Pad and not to travel outside of our Pad or be taken with you when you leave. Inventory will be taken at the end of your stay and you will be charged for missing items.

  • If the sofa sleeper is used, please let host know.

  • Please do not unplug our electronics.

  • No mail or package delivery allowed to this address. $100 fee imposed and all packages will be returned to sender.

  • Open flames are not allowed.

  • Notify hosts IMMEDIATELY of broken or ruined items.

  • If you have a complaint about any aspect of the property (amenities, cleanliness, etc). Upon addressing this complaint to us, you authorize us to come into the property to solve the issue. We do not need permission to access the property if there is something you deem unsuitable that needs remedy.

 

NOTICE: Our house cleaners are not trained nor compensated for the below issues and fines will be imposed for the below cleanings.

  • $250 per day of entire booked reservation for smoking/tobacco/illegal drug use of any kind

  • $250 for pet urine, waste, hair and odor remediation.

  • $375 for any bodily fluid, biohazard waste, blood & removal on any surface or linens (i.e. vomit, blood, urine, etc).

 

Overstay Fees

 

  • Late check outs are not allowed unless authorized.

  • Check out is 11am. If authorized, check out time can be 12:30pm.

  • If we authorize a late check out in advance, your late check out fee will be $20.

  • If you ask for a late check out on the same day, the fee will be an additional $15 ($15 + $20 = $35).

  • Unauthorized late checkout after 11am without permission is a $100 fee.

  • Late checkouts are not guaranteed and must be authorized in writing.

 

Parking

  • Free parking is available both on-site and side-street. 

 

Laundry

  • Pad #1 has shared laundry on the same floor. 818 and 820 upper and lower pads have washer and dryer in the pad.

 

Security

 

This property has an active exterior security camera system to maintain the safety of all our guests and the integrity of our home. Tampering or blocking the view of this equipment or other equipment will result in an immediate cancellation of your reservation without a refund and you will be asked to leave the property immediately. We also have a noise monitoring system inside. This monitoring system does not record video or audio. It monitors the noise level as well as monitors temperature and humidity. If the noise passes our set threshold, we will be notified and we will be contacting you to correct the issue immediately.  We are not liable for any injury, damage to personal property or loss of personal items.

  

If any portion of our policies are violated, it will be grounds for immediate termination of the reservation without refund.

 

Reviews

 

We strive to do our best to provide our guests with a relaxing and safe stay. If you feel that your stay is not worthy of a 5-star review, please let us know what we need to correct to make it worthy of 5 stars. Your feedback is critically important to us.

 

 We look forward to hosting you here in Spokane Valley. We live very close so please reach out to us if you have any questions, comments, concerns, or compliments. 😊

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